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Our FIT Core package promises unlimited remote support, and fast, reliable assistance. The fundamentals that keeps your business running smoothly.
Great IT support isn’t just about fixing problems—it’s about creating raving fans. Our team delivers exceptional service with fast response times, clear communication, and a commitment to your success.
Unlimited Support
Fast Response
RAVING FAN SERVICE
Predictable Costs
Expert IT Team
Seamless Operations
FIT Core
Experience unparalleled customer support that goes beyond the basics, offering proactive, personalized care whenever you need it.
Early on, we were a small business, focused on doing what was best for our clients and meeting their needs with limited resources. As time went on, we grew alongside our clients, adapting to their needs and evolving with them. Our old process focused on fixing issues, but we quickly realized that wasn’t enough. What truly mattered was creating a proactive support solution that prioritized clear communication and built lasting relationships, ensuring we were always in tune with our clients' needs.
That’s why we developed FIT Core — designed to provide a dedicated, adaptable IT team that meets your ever-evolving needs, ensuring you always have the best support possible. A solution that truly supports your business - reliable, responsive, and tailored to your needs.
RATED MOST POPULAR SUPPORT LEVEL BY OUR CLIENTS
Dedicated Help Desk Support WHENEVER You Need Us
CUSTOMIZED SOLUTIONS FOR EVERY INDUSTRY
what's included with FIT CORE?
Expert IT help whenever you need it.
Around the clock network monitoring.
Regular updates to keep your systems running smoothly and securely.
Fast, friendly, and knowledgeable Help Desk. (Real people, not bots.)
Expert insight to help align technology with your business goals.
Foundational security measures to keep your business protected.
No surprise bills — just reliable IT support at a flat monthly rate.
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1. Discovery
During Discovery, we take the time to understand your unique IT needs. We listen to your challenges, goals, and hear about your current IT environment. This builds a solid foundation for our partnership. We conduct initial consultations to identify pain points, uncover areas for improvement, and establish a clear picture of your company’s IT infrastructure.
2. Analysis
Once we've gathered the necessary information, we move onto Analysis. Here, we dive deeper into your current systems, workflows, and data security protocols. Our team performs a thorough audit to assess your IT setup, identifying inefficiencies, risks, and opportunities. Based on this analysis, we’ll craft a tailored IT strategy designed to meet your business objectives and optimize performance.
3. Insight
The Insight phase is where we provide actionable recommendations and a roadmap for improvement. Using the findings from the Discovery and Analysis stages, we share strategic insights that align with your goals, focusing on both immediate solutions and long-term growth. Whether it’s upgrading hardware, enhancing security, or optimizing cloud solutions, our insights empower you to make informed decisions that drive your business forward.
4. Onboarding
Now that we’ve developed a plan, it’s time to get to work! Onboarding is when we implement the recommended solutions and integrate them into your operations. Our team manages the entire transition, ensuring minimal disruption to your daily activities. From setting up new systems to providing training and ongoing support, we ensure that everything is running smoothly so that you can focus on what matters most—growing your business.
ARE WE THE RIGHT FIT?
Predictable IT costs, peace of mind included.
Enjoy predictable spending with our flat-rate IT services—no surprises, just reliable support for a fixed monthly fee.
Fast, reliable support - no waiting around.
With fast, reliable support, you’ll never have to worry about long wait times. We prioritize your needs and deliver timely solutions that keep your business running smoothly, so you can focus on what matters most—without any delays.
Enhanced security so you don’t have to look over your shoulder.
As cybersecurity threats evolve, we provide advanced solutions like firewalls, next-gen antivirus, email protection, and security audits to reduce data breach risks and keep your business compliant with industry standards.
Proactive IT that anticipates challenges before they arise.
Our dedicated CIO meticulously oversees your IT landscape, preempting any potential disruptions before they affect your business.
Every person with whom I have interacted has been professional, competent, and kind. I can’t name too many other organizations who have the same delightful team. We are blessed to work with each of you.
Working with Quo Vadis has given our firm true peace of mind. Their responsive support team is not only quick to act but also incredibly knowledgeable, helping us navigate the unique cybersecurity and compliance demands of the accounting industry.
What sets Quo Vadis apart is their responsiveness, depth of knowledge, and proactive approach. They don’t just react to problems, they anticipate and prevent them. Their consultative, tailored support aligns perfectly with our specific environment and long-term goals.
As a school, we are preparing students for the future, and that means our technology needs to be just as forward-looking. With Quo Vadis, we’ve gained access to a team of IT professionals who are not only experts in today’s tech landscape but are also constantly preparing us for what’s next.
Great question! If it's an emergency, pick up the phone. We have a dedicated team for every client that's ready at the drop of a hat. For non-urgent issues, you can use our self-serve portal or send an email to submit a ticket for support. We strive for 10 minutes or less on non-urgent issues.
Absolutely not. We believe in providing peace of mind, so you never have to second-guess calling for help due to cost concerns. With our FIT Core support, everything is included in a fixed-cost package, ensuring you receive the service you need, when you need it, without any surprise charges.
At Quo Vadis, transitioning services has never been easier; we excel in taking proactive measures to ensure a seamless transition. This process begins with an in-depth assessment of your current IT environment, allowing us to understand your unique needs. We then meticulously plan the migration, tailoring our strategy to minimize any disruption. Our phased implementation ensures that your business operations continue smoothly, highlighting our commitment to a transition that's as efficient and unobtrusive as possible.
We scale our services by regularly reviewing your business needs, adjusting our service level agreements, and providing solutions that grow with your company, ensuring your IT infrastructure supports your expansion.
Hiring our FIT Team can provide cost savings, access to expert IT knowledge, proactive system monitoring, enhanced security, scalability, and allow you to focus on your core business activities.
We partner with select businesses each year to provide proactive IT solutions *and* unbeatable customer service.