Tag: help desk

20 May 2016
Windows 10 Update

Windows 10 Rebooting at the Wrong Time?

If you’ve been using Windows 10 for a while now, you’ll know that updates are automatically downloaded and installed without notifying you, the user. And you may have had the unfortunate situation of Windows 10 rebooting at the most inopportune time- like during that important presentation! If you’d like a little more control, modify the Windows Update settings, to schedule when automatic updates will restart your computer.

In the Settings app, go to Update & Security > Windows Update and then click the Advanced options button. In the drop-down box, switch the setting to “Notify to schedule restart.”
This won’t disable or block Windows Update, but just defer when you need to reboot.

20 May 2016
Computer and Network Security

Something’s Different In the World Today

New Guy

Say “hello” to Alec Mangum! The newest member of the Quo Vadis team joined us at the beginning of May. Since he’s learning the ropes, we appreciate your patience and understanding (and light hazing) when you call for support. 😉

Tristan Mosher has been with us for about 3 months now and has made great progress! You should start seeing him visiting your offices soon in order to get some onsite training.

Clear Details

When emailing in your support requests to Quo Vadis please let us know what the issue is so that we can effectively direct you to the correct department.
This may seem silly, but in the interest of keeping everything productive and efficient, please don’t email us to ask us to call you – pick up the phone and give it a shot! Worst case scenario, it’s NOT a good time, and you’ll get voicemail. But in that case, you’ll definitely get a call back when we are ready to resolve your issue.

Healthy Security

A virus infected the computer network of MedStar Health in April, forcing the Washington health-care behemoth to shut down its email and vast records database, and raising additional concerns about the security of hospitals nationwide. Does this concern you? Read the full article here. Quo Vadis has saved half a dozen clients from sure disaster with the Crypto Ransomware viruses by utilizing the incredible services of the Datto backup appliance. Do you have one yet?

Move It To The Cloud

Intuit Inc. can’t get everyone to switch to QuickBooks Online. The provider of small business software made a big mistake in 2015. But it’s learned its lesson, and now appears poised for growth. Read the full story here.

Hi-Tech / Lo-Tech

Have you ever heard of home-automation? Do you love gadgets, apps, and hands-free technology interaction? Do you want to monitor, control, and protect your house, office, and devices all from your computer or mobile device? Maybe you want to hear music throughout the house, or you want to adjust the lighting for a romantic dinner by voice. Whether you’re paranoid about the CIA listening in, or you’re just trying to protect your family in a cutting-edge hi-tech way, Joseph is the expert.

From wireless music, lights and locks, to handgun familiarization, old-school radio contact, Joseph has been researching and buying up technology to learn the latest and greatest in automation and security.

If you’re interested in sitting down to chat about it, call the Help Desk and choose Option 2 for Wise Counsel. Utilize the resources at your fingertips. It’s free!

06 Feb 2013

Quo Vadis

Before starting Quo Vadis, we looked around for a company that specialized in helping small business owners navigate the world of technology. We couldn’t find one. Quo Vadis is uniquely designed to work directly with business owners who need wise counsel as they implement new systems and maintain sound business practices amid ever-growing compliance mandates and exploding innovations in the computing industry. We focus on building strategic alliances with long-term partners, whether they be honest, knowledgeable engineers, best-of-breed vendors, or like-minded business owners. Our success is tied to the success of these relationships.

The Quo Vadis business philosophy is a commitment to integrity, while providing excellent service to the clients who trust us. Our name is Latin for, “Where are you going?” In our experience, there are few business owners who are confident in their firm’s technological direction. Fortunately, we know the way. Join us.
We give technical guidance to the business community in these mission critical areas:
Data Protection
You know that sick feeling you get in your stomach when blue lights start flashing in your rear view mirror? It’s just like when your computer screen turns blue just before you save the document you’ve spent hours working on. We hate that feeling! And we know how to avoid it.
Business Continuity
Nobody wants to talk about funeral planning when the sun is shining and the coffee tastes so good, but that’s an important conversation. If your server dies right now, wouldn’t it be calming to have a backup plan already in place?
Remote Management and Monitoring
There was a time when doctors were paid to keep you well. That about says it.
Hosted Applications
If a car accident three blocks away makes your Internet go down, or a tenant down the block causes a power outage, why should your business suffer? It doesn’t have to be that way. Our goal is to save you money in the long run.
Patch Management
A recent automobile recall due to possible battery explosions got our attention. When safety is concerned, everyone takes notice. The same thing applies to computers – but since no one gets burned, it’s easy to ignore the annoying update reminders. We do it all for you, behind the scenes, while you get more work done.
Threat Detection and Assessment
Detecting threats to your proprietary, confidential data and preventing intrusion is one of our top priorities. We recognize how much damage can be done by a theft, and the resulting effect on your business reputation.
Network Design and Maintenance
Our profitability demands that the networks we support be secure, stable and supportable. Funny thing: so does yours.
Disaster Recovery
We’re talking about more than business continuity. What happens between a disaster and the time the new computers show up? We can rebuild your business, and make it stronger than before. Let’s write a happy ending to a sad story… and who knows, your insurance rates may go down too.